Category: Employee development
-
The Experience: Tech Meets Emotional Disconnect A few days ago, I had an AI-assisted call with Apple to book an in-person tech appointment. What should have been simple ended up being frustrating, inefficient, and most of all, dehumanizing. 1. My heart sank. It was an immediate, emotional reaction. Just hearing the AI agent on the…
-
Ever give your employee exact instructions… Only to have the result come back completely different? “I Told Her Exactly What to Do…” A client just said to me on the phone: “I told her exactly what to do… so why did it come back wrong?” This was his most recent hire.He’d been burned by bad…
-
When Loyalty Is Repaid with Ultimatums I read a LinkedIn post this week from a woman who was told by her employer (as were all the employees): “Convince us you’re 100% on board, or leave.” After years of loyalty, leadership, and overwork, she disagreed with the firm’s direction. Instead of listening, they pushed her out.…
-
Everyone’s talking about AI coaching right now. The problem isn’t silence. It’s misunderstanding. Most people are misusing the word “coaching” entirely. I recently read a Fast Company article titled: “Why AI Coaching Works (And Often Works Better).” (Link below) It made bold claims, so I leaned on AI to help me analyze it. Together, we…
-
This one is for you small business owners who want to grow your business… And you’re under a load of work that keeps piling up, and you know you can’t do it alone – or you have employees, contractors, or outsourced work but your growth is still slow or stagnant. You need to read this.Although…